Customer Satisfaction
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Active reflection of customer opinions
We actively collect and manage what customers want and reflect it in new products.
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Consumer Protection Practice Company
01Always try to listen to and actively reflect opinions from the customer's point of view.
02When a customer complaints are received, analyze the cause quickly and clearly and inform them.
03Complaints received shall be handled in accordance with relevant regulations as much as possible and should be prevented in advance. -
Processing status of Mizzi-Food claims
There were suggestions and complaints through various channels such as the website, phone, and partner companies, and all tasks were completed quickly.
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Custom Processing Processes for Customers
We continue to strive to increase product satisfaction by sharing customer opinions and reflecting them in product development and product quality improvement.
Food Safety
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Sangil-Food Mizzi-Food Safety Principles
In order to provide safe products to customers, we apply thorough principles to every process from development to distribution.
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Quality safety check
Through constant verification of hygiene quality, production facilities and internal management are clearly carried out and safety is managed transparently.
01Conformity and nonconformity management
02Partner verification system -
Food Safety Certification
We maintain quality control with strict standards and the best efforts for food safety, such as domestic and overseas certification such as HACCP certification and FSSC22000 certification.